Managed Services

Managed Services means more than simply monitoring a server or systems. DSA Technologies provides a wide-range of high-touch managed services offerings:

• Operational Support via Flexible IT Services contracts.
• Cloud-based services for:
  • Monitoring
  • Backup & Recovery
  • Storage Replication and DR
  • VM Hosting
  • E-mail SPAM/AV Filtering Services

Flexible IT Services Keeping day-to-day technology operations running at peak efficiency can be a challenge for many businesses. Routine maintenance and monitoring of existing systems requires an entry-level skill-set. Patches and upgrades of software require another, more advanced skill-set. Network configuration, security, and advanced user requirements demand an even higher capability. What is needed in these situations is a Flexible IT Services partner that provides what is needed when it is required. When you engage DSA Technologies to provide Operations Support via a Flexible IT Services contract, you can expect to receive the following benefits: Cost-Effectiveness: Our operations support puts you back in the driver’s seat of your technology budget. You can hire only the skill-sets you need when you need them, engage us for long-term support, or outsource your technology function to us for virtually the same price as hiring and managing staff internally. Efficiency: We bring efficiencies to our clients in two key ways. First, our consultants are experts in their fields which means they’ll get the job done quickly and correctly. Second, it can be very difficult to know how to make personnel and systems purchase decisions if one is not a technology expert. We provide both personnel management and systems selection capabilities to our clients. This empowers our clients to make maximum use of their technology, skill-sets and budget. Alignment: Our focus is to use technology to solve business issues. This means we do not simply throw more technology at a problem that could be fixed with a better business process. It also means we focus more on business drivers than on technology issues which, even if solved, may not increase productivity. Innovation: Our experience with best practices in multiple environments empowers us to create innovative solutions. Our clients benefit from our history of creative problem solving.